Privacy Policy

Last updated: December 28, 2025

1. Information We Collect

We collect information you provide directly to us when you create an account, upload audiobooks, or communicate with us. This includes:

  • Name and email address
  • Account credentials
  • Audiobook files and metadata you upload
  • Payment information (processed securely through our payment provider)
  • Communication preferences and correspondence with us

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your audiobook conversions and deliver them to your Yoto library
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities in connection with our services

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. Your audiobook files are stored securely and are only accessible by you and our automated conversion systems.

We retain your personal information for as long as necessary to provide our services and as required by applicable law. Audiobook files are stored in accordance with your subscription plan.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties include:

  • Payment processors (Stripe) for handling billing and subscriptions
  • Cloud storage providers for secure file storage
  • Analytics providers to help us understand service usage
  • Email service providers for sending transactional emails

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who perform services on our behalf
  • To comply with legal obligations or respond to lawful requests
  • To protect the rights and safety of Yotified, our users, or others
  • In connection with a merger, sale, or acquisition of all or part of our business

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to certain processing of your information
  • Data portability
  • Withdrawal of consent where processing is based on consent

To exercise these rights, please contact us at privacy@yotified.com

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@yotified.com